Who we are
Our website address is: https://aucklandbikefit.co.nz
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Form and Cookies
If you leave a comment on our site or send us an email via our contact form you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
Auckland Bike fit is committed to protecting your privacy and this information is generally only disclosed to other professionals such as Physiotherapists etc where necessary.
The personal and health information you provide during your consultation will be collected for the primary purpose of providing high quality service.
Where required by law or if necessary for debt collection reasons, your personal information will be disclosed.
Auckland Bikefit uses SMS and/or email communication to keep you up to date with the status of your appointment.
From time to time we may send you information regarding happenings via a number of possible ways including: post, email, telephone call or SMS. Reasons we may contact you include:
– To administer accounts and process payments.
– To communicate with you regarding any issues affecting your health and safety
– Provide information on services and benefits available to Clients.
– To notify Clients of promotions and events.
– Appointment Reminders.
– Appointment Follow Ups.
– Marketing and promotional material about new products, services or special offers.
– Periodic Newsletters and updates.
– To provide you with information about the current and future benefits of being a Auckland Bikefit client.
– Market research or surveys to improve our products and services.
Should you wish not to receive such communications or our convenient SMS appointment reminders please advise the us or alternatively follow the ‘unsubscribe’ instructions provided in the communication.
You may gain access to information held about you by us by putting your request in writing. Please note a fee may apply.
Your acceptance of these Terms and Conditions is considered consent to receive such communications as outlined above however you may opt out at any time.
